Create an Extraordinary Career in a Turbulent World

Create an Extraordinary Career in a Turbulent World

New Career in Turbulent Times

Creating an Extraordinary Career in Turbulent Times

Robert Hargroveby Robert Hargrove

Go for Mastery, Not Competence

Think about it. The most successful people in any field never settle for competency; they go for mastery at something they love and which also has economic value. The result: they wind up spending more of their working hours doing what they love, dominating their profession, and making a hell of a lot of money.

It used to be easy to hide out as a white-collar slave and cubicle dweller in a Fortune 500 firm, secure in your job as “competent” software engineer, bean counter, call center manager. In today’s world economy, these white-collar jobs can be as competently performed by an employee sitting in Ghana, Pakistan, and South Korea as they can by someone sitting in Boston, Houston, or Silicon Valley.

Today, and in the future, whether you work in a “White Collar Tower” or the “Free Agent Nation,” the only chance you have of being a sought after talent and pulling down the big bucks is being able to do something creative, innovative, and radical… and do it with mastery.

Companies need to make the shift from a culture of “competency” to a culture of “mastery.” 

One thing is certain, in a world where global competition increases every day, where no enterprise is insulated from the relentless forces of the marketplace, and where nano technology, bio-technology, and innovation promise to transform industries overnight, the culture of competence is not enough.

Company leaders are increasingly going to have to transform their culture and create a culture of mastery, while at the same time, actively exploring creative, innovative, weird ways of doing things.

Today, every company that we do coaching in has a list of so-called “competencies” that they expect individuals to match up with. And these competencies are supposedly linked to the strategy. The fact is, as good as this idea may seem, it is generally a lot of hokum. In most companies, if you ask the average chief executive, vice president, team leader, or computer person what the company competencies are, they will probably say they don’t remember.

In truth, these lists of skills and capabilities are not suited to the virtual economy of today, where only ten percent of all workers work in Fortune 500 companies. Dramatic change is the order of the day, and tinkering isn’t enough. Today, we need a special kind of employee – people who can deliver something really extraordinary.

To achieve mastery, make your passion your work, do everything excellence, go for extraordinary results – no matter what.

If you want a cream-of-the-crop job in a big company, or if you want to have the real option to leave and do something else, then make the decision right now to find out where your passions and talents lie and the work that you love to do, and make a decision to become master of the house.

Mastery means not only being excellent at what you do, but being able to jump into hot projects, set very high goals and standards, and crack wide-open surmounting problems that look difficult or impossible to the average Joe.

It means not only coming up with creative, innovative solutions but executing to the nth degree, paying attention to details others would ignore, and having the whole thing turn out exactly, perfectly, and aesthetically.

8 Steps on the Path to Mastery

1. Stop genuflecting before corporate hierarchy by taking any job as long as it’s a step up the ladder.

 Most traditional organizations are modeled after a Napoleonic hierarchy where people click their heels, salute, and take any job in order to go up another rung on the ladder. This tends to result in people ignoring their true passions, talents, gifts, and winding up in a career that is anything but extraordinary. Instead of thinking vertically, think horizontally in terms of specific skills or capabilities you would like to build your extraordinary career around.

2. Decide on an area where you want to achieve mastery based on the principle of  ‘distinct or extinct.’

Launching an extraordinary career starts with figuring out what you can do with some degree of mastery that is powerful and distinct. Ask yourself: What are you passionate about at work? What powerful and distinct contribution can you make? What specific kinds of tasks can you honestly say you do with mastery or at least come close? How could you better leverage that into a brand new you and jump-start your career?

3. Set sky-high standards for yourself and others.

 Every time we send a masterful coach out on assignment, it’s clear they are expected to perform with mastery, not competence. This allows us to distinguish our brand and really deliver for our clients. How about you, do you set high standards and expect masterful performance from yourself and others or merely that people deliver average results?

4. In mastering something, figure out where you are on the learning curve.

Think not about the strategy of your organization or the theory of work, but the actual work you want to be masterful at. Then figure out where you are in regard to the “six levels of mastery”: 1) mastery, 2) virtuoso, 3) competent, 4) advanced beginner, 5) beginner, and 6) bull in a china shop. Look at strengths and areas for development. It helps enormously if you have someone who is a role model whose skills, attitudes, and results you can benchmark.

5. Find a thinking partner who can help you take knotty problems and come up with solutions that are a masterstroke.

Taking on a big job or world-changing project can be an exciting experience at first. Then there is the inevitable crash when you discover, as Einstein said, the same level of thinking that got you into the problem will not be sufficient to get you out. Find a thinking partner who can help you come up with solutions that everyone will later say were a masterstroke. The role of the thinking partner: a) listen to understand the situation, b) ask probing and provocative questions that surface, challenge, shift paradigms, and c) brainstorm creative solutions.

6. Do everything with a commitment to excellence, paying 100% attention to detail.

Most people do 85% of a job with excellence and then do the other part with an attitude of it is “good enough.” Mastery is about doing the entire job with a commitment to excellence, paying attention to the last meaningful detail.

7. Drive for completion in the face of obstacles, hurdles, and roadblocks.

A person in a project I was coaching who was not completing projects and letting deadlines stretch out, responded when questioned, “It’s in process,” and then complained about all of the stumbling blocks. I said, “Look, when you are up to something big, what the hell do you expect beside stumbling blocks?” Mastery does not mean sitting down on the side of the road when you hit a road block. It means driving the project to completion, as well as engaging in a rigorous active inquiry into a breakthrough solution what will make the stumbling blocks disappear.

8. The acid test of mastery is producing an extraordinary result, no matter what, and doing it with aesthetics.

The sometimes weird people who create, innovate, and bring about irreversible change, don’t just do live projects or solve massive engineering problems, they do it with the skill of a creative artist and a total appreciation of the aesthetics involved. The aesthetics not only pertain to the technical aspect of the job and the design of the package, but the human process by which you negotiate the chessboard. Make whatever you do (human or technical) beautiful, something you can stand back and admire for its aesthetics.

7 Principles for Mastering the Political Chessboard

7 Principles for Mastering the Political Chessboard

master the political chessboard

7 Guiding Principles for Mastering the Political Chessboard

Robert HargroveBy Robert Hargrove

You say you don’t like politics at work…. think again!

You see an opportunity to make a difference either in your business or in life and have jumped into action. Yet, it seems that each step you take creates a widening arc of support and opposition. You know you have to deal with the opposition, but as you see it, playing politics is beneath you. Get over it. To reach your goals you need to master the political chessboard.

George Washington, Thomas Jefferson, Benjamin Franklin, Abraham Lincoln, Franklin Delano Roosevelt, Mahatma Gandhi, Winston Churchill, Martin Luther King, Nelson Mandela, Lyndon Baines Johnson, and Ronald Reagan were all master politicians. People who govern in war and peace do politics. Leaders who change the game in business do politics. Scientists who win Nobel Prizes for their research do politics. Activists who lead the charge to improve community schools do politics. Even great artists who represent a new school do politics.

Sure, politics can feel like kissing up, but what feels like kissing up to one person can feel like gaining the necessary power and influence to accomplish great things to the next person. In the same sense, politics can be frustrating and infuriating. But what is frustrating and infuriating to one of us can feel like an exciting human puzzle to others.

Finally, politics may feel like changing what you stand for accordingly to the audience. Yet to a political master in business or government, it is not about changing what you stand for, it is about speaking to the issues and concerns of the audience.

A master politician is someone who successfully gains power and influence, and who accomplishes something that brings about a profound, irreversible change.

Just gaining power and influence is not enough to make you a master politician. Consider the number of presidents of the United States, company chief executives, coaches of professional or nationally ranked college sports teams, or even the chief of the local police departments who got to the top, but failed to leave a lasting legacy or irreversible change.

Gaining power and influence requires taking into account that, the closer you get to the top, the greater the competition is for power and resources. Thus, you need to not only embrace the political nature of all organizations but also as noted historian James MacGreggor Burns said about FDR in accomplishing his New Deal, “move like a creative artist amongst the tangle of conflicting forces and confusing interests.”

What does it take to be a master politician? It involves knowing who you are, what you stand for, what your goals are, and how to handle yourself in the midst of conflicting agendas and shifting power grids on the corporate (enterprise) chessboard.

The worst mistake you can make is to assume that you don’t have to be a politician or that politics don’t exist.

Seven Key Guiding Principles

1. Realize that style supersedes substance.

Your manner often speaks louder than your message. Many political sages have suggested that Ronald Reagan was the most prominent president of our lifetime, because of his policies and programs. However, if you’re like most Americans, you probably aren’t even sure what his policies and programs were. What people do remember is Reagan’s style. One of his greatest strengths was that he was incredibly affable and boundlessly optimistic. Reagan possessed firm convictions Americans could identify with and unerring political instincts. He took the presidency away from Carter by saying, “It is morning in America,” when Carter was sounding like a profit of doom and asking, “Are you better off today than you were four years ago?” Ask yourself: are you likeable?

2. Stand for something that has broad appeal and addresses throbbing human needs and wants.

Master politicians not only have great style, but they also stand for something. Nelson Mandela stood for the end of the dreaded Apartheid and the liberation of blacks in South Africa, enduring twenty-five years in prison. His stand spoke to millions, turning the tide of popular opinion amongst both whites and blacks until he was set free from Robben Island prison, and in the process, freeing millions of other people as well. He never took the opposition personally, even inviting his one-time jailors to his presidential inauguration. Ask yourself: are you taking a stand for something that meets the throbbing needs and wants of people?

3. Create a campaign that captures hearts and minds.

Do you want to be chief executive, or get your capital budget for your game-changing ideas, or be a difference maker for your employees, customers, and constituents? First, you must understand that you will need to consciously and intentionally conduct a campaign to reach these goals and aspirations. Campaigns involve winning the hearts and minds of people. FDR engaged people in his 1936 election campaign, “I join with you for the duration of this war to end the Depression and I promise you to put a chicken in every pot.” He was determined not just to influence public opinion, but also to dominate it, proclaiming in speech after speech the New Deal as a legitimate role of government. Ask yourself: what is in the hearts and minds of the people around you?

4. Before you map your strategy, map the political chessboard.

To gain support for your campaign and diminish opposition, think about the different players on the political chessboard and how you need to strategically influence each individual or group. Consider: 1) inheritors of the status quo, 2) opposers who reject or seek another course, 3) partners who align and support, 4) coalition builders of like-minded and opposers, 5) splitters who lead factions, 6) passives who support the status quo by doing nothing, and 7) isolates who are alienated from the process. How must you speak to each person’s listening? Ask yourself: who are the people you most need to influence and how can you speak to their listening?

5. Do whatever it takes.

The people that get to power and influence and make a difference practice management by Machiavelli. The following story makes the point. When JFK returned to Boston from is PT109 experiences in the Navy, he decided to run for Congress in the North End district, which was heavily Italian. He put together a great campaign relying on the many friends he had made in college and in the Navy. His campaign manager found out that there was someone running in the district whose name was Russo. Fearing he would win the entire Italian vote because of his name, his campaign manager found another Russo, and asked him to put his name on the ballot, thus splitting the Italian vote. The young JFK won the election by a large margin. The Machiavellian approach is often not spoken of, but don’t fool yourself, it is just as often done. Ask yourself: what can you learn from this?

6. When your support is tenuous and the opposition strong, wheel and deal to move your agenda forward one piece at a time.

Master politicians succeed, gradually, then dramatically. FDR who took a stand to end the Great Depression had great style and substance, as well as an exquisite sense of political timing. In his first hundred days in office when his support was tenuous, he engaged in transactional leadership “wheeling and dealing” with leaders in Congress to come up with some important reforms, holding back for the time being on those reforms that might represent a profound and irreversible change. When your power and influence is tenuous, be willing to ask, “If I do that for you, what will you do for me?” Ask yourself: what people or groups do you need to give something to in order to gain something from now?

“7. Build coalitions of unlikely stakeholders to increase support, diminish opposition, and drive your political and business agenda through.

FDR realized during his re-election campaign in 1936 that he would have to be more of a transformational leader and act more boldly to reach his goals and, in the process, redefine the Democratic Party. To accomplish this, he set about building coalitions in far-flung quarters that would allow him to dramatically increase support and to diminish resistance. He brought together northern Democrats and conservative southern Democrats (now Republican types), labor and management, Populists and old guard Liberals in a sweeping electoral victory. This enabled him to enact in what is known as his “second hundred days,” a torrent of legislation amounting to an Economic Bill of Rights, and whose programs–Social Security, Medicare, Unemployment Insurance–still exist today. Ask yourself: what like-minded stakeholders, as well as opposers, do you need to build a coalition with?

Good luck on your journey as you move like a creative artist amongst the tangle of conflicting forces and confusing interests and successfully accomplish something that brings about a profound, irreversible change! Just reach out if I can help you in any way.

Robert