The 7 Drivers of Geometric Business Growth

by Robert Hargrove | business results, Entrepreneur, Executive Leadership

The 7 Drivers of Geometric Business Growth

by Robert Hargrove

How does someone like Phil Knight take a business he started selling sneakers out of the trunk of his car and turn it into a giant company like Nike, whose iconic brand is an inspiration to every athlete?

How does a Tim Cook, Apple CEO, take over the company after the legendary Steve Jobs and grow the company tenfold, creating the first trillion-dollar company?

How did a handful of Southern entrepreneurs—Robert Woodruff, founder of Coca Cola, Sam Walton, Founder of Walmart, and S Truett Cathy, founder of Chic-fil-A, take small, hometown companies and grow them into global businesses in one lifetime?

It was being fascinated and intrigued with questions like these that led to the idea of writing a CEO playbook that would help entrepreneurs step up to the CEO’s job, as well as take a small to medium enterprise (SME) and grow it geometrically.

I had spent decades coaching CEOs of the Fortune 500 to become the leaders their business needs in the process of realizing an Impossible Future and producing extraordinary and tangible business results.

I decided to call my dear friend, the legendary Jay Abraham, who had successfully coached the leaders of thousands of SMEs in hundreds of different industries, and ask him to collaborate with me. Jay was equally fascinated and intrigued by how successful CEOs take an SME and grow it exponentially, and luckily he agreed.

Both Jay and I have spent the requisite 10,000 hours in conversations with CEOs and entrepreneurs helping them reach BHAG goals, cut through problems that are like Gordian Knots, and make some of the most important decisions of their lives. We often wake up in the morning, work all day, go to bed at night, and dream about “what is the one thing we can say that will make a difference in your life.” Our hope is that this book does just this for you!

In this article, in anticipation of the book, I would like to introduce to you the 7 Drivers of Geometric Growth. Keep your eye out here as we provide you further with sneak peeks into the book.

The CEO Playbook—The 7 Drivers of Geometric Business Growth

1. PURPOSE-DRIVEN LEADERSHIP

The best CEOs built a company around an ennobling purpose that makes people come to work as if they are on a mission from God.
Apple: Change the World with the Personal Computer
Nike: Bring Inspiration and Innovation to Every Athlete in the World
Tesla: Accelerate the Shift to Sustainable Transport

2. HIRE ABERRANT GENIUSES WHO CAN PLAY AS A TEAM

The teams with the best talent usually win. When it came to hiring, Arthur Blank, Founder of Home Depot, gave instructions to his HR department in one sentence: “Get me the best in the world.” Yet, you don’t just want to hire aberrant geniuses who are loaded with talent and don’t fit the mold, nor just conformists who got an A on the test. They need to be able to play as a team. People’s ability to think and interact together has a multiplier effect on the business. Think Jony Ives and Tim Cook at Apple.

3. STRATEGY—THINK MARKETS, NOT PRODUCTS

David Valentine, founder of Sequoia Capital, a venture capital firm that bootstrapped Apple, Airbnb, and Uber, said start by asking yourself: Where are there millions of people with throbbing human needs or wants that are not being addressed that I can convert into a blueprint to a billion? Don’t start by asking yourself: How am I are going to sell the wonderful product or service that’s been sitting around in my warehouse for ten years? Jay talks about a powerful shift in paradigm: Shift from thinking in terms of a “Me” point of view to a “You” point of view.

4. LEVERAGE INNOVATION, OPTIMIZATION

If you want to compete in the future, you need to leverage a disruptive technology that has the power to make the impossible happen and be the first one into the market. Cornelius Vanderbilt, the richest man in America, was always looking for the next great thing. He disrupted the Great Age of Sail with the steamboat, then disrupted the Great Age of Steamboats with railroads. He was also a tinkerer who optimized his shipping business, steamboats, and railroads thousands of times.

5. CREATE A SCALABLE ORGANIZATION

Once your organization starts to grow in an accelerated way, you need to start thinking about building an organization (processes) that can match that growth and where all the different parts truly function as a whole. Creating a scalable organization not only takes building repeatable business processes but considerable resources. The other day I was driving down the highway and saw the first Rivian “electric truck.” The truck looked great but I wondered, how is Rivian going to build a scalable organization that can keep up with GM, Ford, Chrysler, and Mercedes?

6. LEVERAGE BOTH FINANCIAL & RELATIONAL CAPITAL

CEOs who build companies that are capable of geometric business growth know that they need capital not only to start and finance their business plan but to scale their organization. Jay Abraham has made a powerful distinction between financial capital and relational capital. Sometimes traditional financial capital just isn’t available and you have to use Relational Capital. Scott Cook of Intuit made 25 presentations before venture capitalists, and got the door slammed in his face 25 times. Finally, the finance guy in his startup said, “We need to find a rich uncle.” Cook said, “I don’t have a rich uncle.” The finance guy said, “I have two.” They went to them, laid out their business case, and started Intuit with $100,0000.

7. THE POWER OF MARKETING

I met Jay almost three decades ago when I came across some pamphlets called “Your Marketing Genius at Work.” I was trying to sell coaching and training in a crowded marketplace and just scraping by. Jay impressed me with his idea that I needed to come up with a breakthrough value proposition that would differentiate me from all the other “me too” competitors. I wrote a book called Masterful Coaching, Become the leader your business needs in the process of realizing an Impossible Future and my business started to take off.

*BONUS DRIVER

8. BE YOUR CLIENT’S MOST TRUSTED ADVISOR

When you are your client’s most trusted advisor, you are totally dedicated to causing their success. You never sell them more or less than what they really need. That’s a lot different than being a salesman who is trying to extort money from people.

7 Secrets of a Strategy of Preeminence

by Robert Hargrove | Executive Leadership, Master Strategist, Strategy

7 Secrets of a Strategy of Preeminence

by Robert Hargrove

The best CEOs don’t just have strategies, they have strategies of preeminence that result in outside success.

The term “strategy of preeminence” was coined by my good friend and partner, Jay Abraham. I’ve pondered Jay’s strategy of preeminence for years and always thought it was like a great Picasso painting that rattles your brain and makes you see the world differently.

Jay shares his ideas with a brilliant splash of color, rendering them like an impressionist painting, leaving your imagination to fill in the rest. I asked Jay if I could collaborate with him, building out his idea. Jay graciously granted me full creative license.

What exactly do we mean by a strategy of preeminence? First a definition. Strategy is a focused and coherent way to meet a challenge, such as creating a successful business. Preeminence means “the fact of surpassing all others.”

Companies with a strategy of preeminence are so good at what they do that no one else can offer a close substitute.

Google has a strategy of preeminence in the world of search and online advertising, connecting people to the information they need. The company is so good at what it does that it surpassed Yahoo and Bing over a decade ago. It is interesting to note that Google is worth more than all USA airlines combined.

P&G has a strategy of preeminence in the world of market innovation that is a result of capitalizing on the consumer’s frustration. The company introduced three consumer products that grew into billion dollar businesses capitalizing on customer-centric innovation. Think Pampers, Swiffer, Mr. Clean.

Chipotle is another company with a strategy of preeminence. Theirs involves providing delicious, healthy, fast food with an ethnic twist at a low prices. The company is growing at 30% a year and is disrupting McDonald’s, which is growing at less than 10% a year for the first time in decades.

These companies treat their customers as clients, who are under their care and protection.

Without a strategy of preeminence, the chances of being disrupted are very high.

Every day a company on the S&P 500 list goes out of business to be replaced by a disruptive competitor. If the present trend continues, by 2030, half the companies on the list will disappear.

Harvard Business School estimates that 83% of large companies feel they need a strategy to deal with disruptive competitors fresh from the niche. But only 36%, have the confidence they can do it. At the same time, only 12% of companies—large, medium, and small—have a strategy that goes out beyond the next year or so.

According to the Kauffman Foundation, eight out of ten entrepreneurial businesses also end up going out of business. They may have come up with a good idea for a business, yet were not successful in coming up with a customer value proposition.

Or they haven’t looked at how they could reinvent their company by combining an innovative business model with resources and external and internal processes to build a game-changing product, go to market, and turn a profit.

A strategy of preeminence may be the fastest and most powerful way to change your business results.

It’s my observation that most business leaders don’t have a strategy of preeminence that is different from a strategy of operational excellence.

If you want a strategy of preeminence, you might start by looking at the synonyms for “preeminence,” which might help you reset your mindset: greatness, supremacy, distinction, innovative excellence, first-rate. Ask yourself: How do these definitions apply to your company and what you offer your customers?

You also may need to recognize that you probably don’t understand your present strategy well enough to know whether it’s working.

Create a strategy of preeminence either by “optimizing the core” or doing “something more than core.”

As friend and partner, Shim Bae Kim, Vice Chairman of Korea Telecom, points out, “We all love to talk about examples like Apple, Amazon, Google, but in fact, these kinds of companies are very rare.”

There are basically two ways of to get to a strategy of preeminence.

The first is to think in terms of optimizing your core business by becoming better at what you already do. Amazon invented the idea of selling stuff online, then came out with Amazon Prime which lowered shipping costs for customers.

The second is to do something more than core that really represents a whole new business model. Steve Jobs did that when he moved away from selling computers to selling devices like the iPod, iPhone, and iPad.

Every CEO and founder can create a strategy of preeminence and drive explosive growth.

In my work with executives and company founders, I have found that there is a process for creating a strategy of preeminence that can be applied in large, medium, or small companies and which represents an integrative, step-by-step process.

It starts with asking the leader, “Are you a strategist?” and is based on the premise that a strategy of preeminence is not just beating the competition, but creating a company that matters. Each step requires an active inquiry into some very key questions.

The 7 Secrets of a Strategy of Preeminence

1. Becoming the leader your business needs starts with empathy.
What are the rising aspirations and unmet needs of customers?

2. To get a stuck business unstuck, face reality.
What is the current business situation?

3. Declare an Impossible Future or ennobling purpose.
Who do we aspire to be as a company, to whom will we matter, and why?

4. Segment a high-growth market.
Where will we play as a company?

5. Create a strategy of preeminence.
What will we do for customers that is so good that the competition can’t offer a close substitute?

6. Create a delivery mechanism to match.
How will we combine a wining business model, resources and process to go to market and turn a profit?

7. Apply a profit formula.
How will we make money? The acid test: Are there enough customers willing to pay a high enough price?

Be a Monster of Execution

I have had the opportunity to work with some of the best CEOs and entrepreneurial-minded leaders in the world.

There is something about these leaders that stands out from the crowd: Once they create a strategy, they execute in a fiendish way.

The best leaders seek to accomplish big things (not small things) and pursue them with a level of ATTENTION, INTENTION, and DRIVE that most people have never experienced in their lives.

This is what leads to a track record of extraordinary accomplishment.

Download my free ebook here on the 7 SECRETS TO A STRATEGY OF PREEMINENCE.

Build a One Page Strategic Plan

by Robert Hargrove | better leaders, better world, Master Strategist, Strategy

Build a One Page Strategic Plan

by Robert Hargrove

One of the bedrocks of leadership is strategy.

Companies like Amazon, Uber, Airbnb, and many others became super successful because of the size of their ambition and their strategy for how to achieve it, not because of the size of their assets or immediate resources.

Yet, I have found in coaching executives that strategy is a big problem for most business leaders. In big companies, strategy is often delegated to a specialist, or VP with little power, or it becomes a bureaucratic exercise that confuses strategy “to change the game” with strategy “for operational excellence.”

For small companies, like a doctor’s group practice, a Mexican restaurant chain or small leather furniture manufacturer, strategy is often done in people’s heads and is looked at as a problem solved and settled a long time ago.

Also, the thinking around strategy tends to be insufficient, often confused with beating the competition at their own game rather than creating a company that does something new and different that truly matters. Think Minute Clinic, Chipotle, Ikea. Then there is the whole issue of execution.

A CEO who sits on several outside boards recently confided to me that, while there are tons of great books on strategy, “I don’t think any of them has had much impact on the way companies do strategy.” While most managers can reel off the latest buzz words about strategy—red ocean vs. blue ocean—seldom does it actually shape their strategic thinking or get reflected in a real strategic plan on paper.

If you want to teach people to think strategically, don’t teach them how to think. Instead give them a tool.

In thinking about a coaching session I was going to have with the CEO on strategy, I was reminded of something R. Buckminster Fuller said, “If you want to teach people to think differently, don’t tell them how to think, instead give them a tool.”

As an executive coach, my job is to provide what’s missing that would make a difference. This led me to start thinking about a tool called the One Page Strategic Plan that would help leaders think about strategy in its completeness, without giving people a headache.

It is a easy to use tool any CEO or entrepreneur can apply, that translates across the world to businesses of all shapes and sizes. The One Page Strategic Plan (OPSP) includes all of the pieces of the strategy puzzle, especially those that are often perilously forgotten or ignored.

The OPSP will help you think about your “winning aspiration” and existential purpose, bridging the external environment and internal organization, a competitive strategy for optimizing the core business and its profitability, along with a strategy for seizing the white space and doing something more than core to drive exponential growth. When you get done with the plan, you should have a focused set of priorities and be ready to jump into action.

I sent the first draft of the One Page Strategic Plan to the CEO a week before our meeting. He called and thanked me for sending it and then engaged me in an hour-long conversation about his whole strategy. I was actually very impressed with the 10X future he described for his company, and how strategic his game plan was, which was defined by 2 or 3 brilliant initiatives.

I have tried to keep The One Page Strategic Plan as compact as possible, so it would apply to companies of all shapes and sizes. It can be used to guide top team sessions where you come up with a growth strategy, VC pitches, board presentations, as well as to help align and mobilize people across an enterprise.

So here goes.

The future belongs to those who see exciting new possibilities before they become obvious.

ONE PAGE STRATEGIC PLAN

Warm Up Exercise

These questions are food for time compressed brainstorming: What are the external trends that will impact your industry? Inside strengths? Weaknesses? Underutilized assets? Hidden opportunities? Biggest strategic opportunity? Think back from a $billion and ask what’s the blueprint to get there?

Creating the One Page Strategic Plan

Note: If used at a strategy session with your team, it’s important to distribute the template only, don’t fill in any blanks.

1) STRATEGY STARTS WITH PURPOSE

Does your company have an ennobling purpose that represents making a difference that matters for customers? Write your company’s purpose that is based on what you do that truly matters and for whom.

2) STRATEGY IS ABOUT REALIZING A WINNING ASPIRATION, 10X FUTURE

What is your 10X future, winning aspiration, or end game? BHAG goals for 1 to 3 years?

3) STRATEGY IS HOW TO GET TO 10X FUTURE

Strategy is about HOW. Period. It doesn’t matter whether you are a startup CEO who has to run the businesses in its completeness, or the VP of Operations.

A) What is your strategy for how to get to your 10X future for optimizing and maximizing your core business?

B) What is your strategy for doing something more than core? Seizing the white space and creating a new monopoly business in a small niche, something that disrupts the competition.

4) STRATEGY IS PICKING THE RIGHT PRIORITIES

Look at your 10X future, BHAGS, your goals for the year and gain insight into the biggest challenges or choke points.
Create one goal for the year. Pick four priorities, one for each quarter. Include a KPI or metric for each. Who is accountable for each priority, performance goals, completion date?

Additional Questions for StartUps or Product Divisions:

• Where are you going to play? What is a small, new monopoly niche? Specific market segment or customers?

• How are you going to win? Breakthrough customer value proposition?

• Organization needed to win? Talent, resources, and processes?

• Business model? Lay out how will you combine breakthrough value proposition, resources, and processes to go to market and turn a profit.

If you are interested in getting a copy of this template, message me and I will send you a copy.

My favorite books on strategy are: The Strategist by Cynthia Montgomery and Playing to Win by A.G. Lafley, Good Strategy Bad Strategy by Richard Rumelt, Scaling Up by Verne Harnish, who first coined the idea of a One Page Strategic Plan as it applied to small business.

Create an Extraordinary Career in a Turbulent World

by Robert Hargrove | Career Development, Executive Coaching, Leadership Development

Creating an Extraordinary Career in Turbulent Times

by Robert Hargrove

Go for Mastery, Not Competence

Think about it. The most successful people in any field never settle for competency; they go for mastery at something they love and which also has economic value. The result: they wind up spending more of their working hours doing what they love, dominating their profession, and making a hell of a lot of money.

It used to be easy to hide out as a white-collar slave and cubicle dweller in a Fortune 500 firm, secure in your job as “competent” software engineer, bean counter, call center manager. In today’s world economy, these white-collar jobs can be as competently performed by an employee sitting in Ghana, Pakistan, and South Korea as they can by someone sitting in Boston, Houston, or Silicon Valley.

Today, and in the future, whether you work in a “White Collar Tower” or the “Free Agent Nation,” the only chance you have of being a sought after talent and pulling down the big bucks is being able to do something creative, innovative, and radical… and do it with mastery.

Companies need to make the shift from a culture of “competency” to a culture of “mastery.”

One thing is certain, in a world where global competition increases every day, where no enterprise is insulated from the relentless forces of the marketplace, and where nano technology, bio-technology, and innovation promise to transform industries overnight, the culture of competence is not enough.

Company leaders are increasingly going to have to transform their culture and create a culture of mastery, while at the same time, actively exploring creative, innovative, weird ways of doing things.

Today, every company that we do coaching in has a list of so-called “competencies” that they expect individuals to match up with. And these competencies are supposedly linked to the strategy. The fact is, as good as this idea may seem, it is generally a lot of hokum. In most companies, if you ask the average chief executive, vice president, team leader, or computer person what the company competencies are, they will probably say they don’t remember.

In truth, these lists of skills and capabilities are not suited to the virtual economy of today, where only ten percent of all workers work in Fortune 500 companies. Dramatic change is the order of the day, and tinkering isn’t enough. Today, we need a special kind of employee – people who can deliver something really extraordinary.

To achieve mastery, make your passion your work, do everything excellence, go for extraordinary results – no matter what.

If you want a cream-of-the-crop job in a big company, or if you want to have the real option to leave and do something else, then make the decision right now to find out where your passions and talents lie and the work that you love to do, and make a decision to become master of the house.

Mastery means not only being excellent at what you do, but being able to jump into hot projects, set very high goals and standards, and crack wide-open surmounting problems that look difficult or impossible to the average Joe.

It means not only coming up with creative, innovative solutions but executing to the nth degree, paying attention to details others would ignore, and having the whole thing turn out exactly, perfectly, and aesthetically.

8 Steps on the Path to Mastery

1. Stop genuflecting before corporate hierarchy by taking any job as long as it’s a step up the ladder.

Most traditional organizations are modeled after a Napoleonic hierarchy where people click their heels, salute, and take any job in order to go up another rung on the ladder. This tends to result in people ignoring their true passions, talents, gifts, and winding up in a career that is anything but extraordinary. Instead of thinking vertically, think horizontally in terms of specific skills or capabilities you would like to build your extraordinary career around.

2. Decide on an area where you want to achieve mastery based on the principle of ‘distinct or extinct.’

Launching an extraordinary career starts with figuring out what you can do with some degree of mastery that is powerful and distinct. Ask yourself: What are you passionate about at work? What powerful and distinct contribution can you make? What specific kinds of tasks can you honestly say you do with mastery or at least come close? How could you better leverage that into a brand new you and jump-start your career?

3. Set sky-high standards for yourself and others.

Every time we send a masterful coach out on assignment, it’s clear they are expected to perform with mastery, not competence. This allows us to distinguish our brand and really deliver for our clients. How about you, do you set high standards and expect masterful performance from yourself and others or merely that people deliver average results?

4. In mastering something, figure out where you are on the learning curve.

Think not about the strategy of your organization or the theory of work, but the actual work you want to be masterful at. Then figure out where you are in regard to the “six levels of mastery”: 1) mastery, 2) virtuoso, 3) competent, 4) advanced beginner, 5) beginner, and 6) bull in a china shop. Look at strengths and areas for development. It helps enormously if you have someone who is a role model whose skills, attitudes, and results you can benchmark.

5. Find a thinking partner who can help you take knotty problems and come up with solutions that are a masterstroke.

Taking on a big job or world-changing project can be an exciting experience at first. Then there is the inevitable crash when you discover, as Einstein said, the same level of thinking that got you into the problem will not be sufficient to get you out. Find a thinking partner who can help you come up with solutions that everyone will later say were a masterstroke. The role of the thinking partner: a) listen to understand the situation, b) ask probing and provocative questions that surface, challenge, shift paradigms, and c) brainstorm creative solutions.

6. Do everything with a commitment to excellence, paying 100% attention to detail.

Most people do 85% of a job with excellence and then do the other part with an attitude of it is “good enough.” Mastery is about doing the entire job with a commitment to excellence, paying attention to the last meaningful detail.

7. Drive for completion in the face of obstacles, hurdles, and roadblocks.

A person in a project I was coaching who was not completing projects and letting deadlines stretch out, responded when questioned, “It’s in process,” and then complained about all of the stumbling blocks. I said, “Look, when you are up to something big, what the hell do you expect beside stumbling blocks?” Mastery does not mean sitting down on the side of the road when you hit a road block. It means driving the project to completion, as well as engaging in a rigorous active inquiry into a breakthrough solution what will make the stumbling blocks disappear.

8. The acid test of mastery is producing an extraordinary result, no matter what, and doing it with aesthetics.

The sometimes weird people who create, innovate, and bring about irreversible change, don’t just do live projects or solve massive engineering problems, they do it with the skill of a creative artist and a total appreciation of the aesthetics involved. The aesthetics not only pertain to the technical aspect of the job and the design of the package, but the human process by which you negotiate the chessboard. Make whatever you do (human or technical) beautiful, something you can stand back and admire for its aesthetics.

7 Principles for Mastering the Political Chessboard

by Robert Hargrove | Career Development, Executive Coaching, Executive Leadership

7 Guiding Principles for Mastering the Political Chessboard

By Robert Hargrove

You say you don’t like politics at work…. think again!

You see an opportunity to make a difference either in your business or in life and have jumped into action. Yet, it seems that each step you take creates a widening arc of support and opposition. You know you have to deal with the opposition, but as you see it, playing politics is beneath you. Get over it. To reach your goals you need to master the political chessboard.

George Washington, Thomas Jefferson, Benjamin Franklin, Abraham Lincoln, Franklin Delano Roosevelt, Mahatma Gandhi, Winston Churchill, Martin Luther King, Nelson Mandela, Lyndon Baines Johnson, and Ronald Reagan were all master politicians. People who govern in war and peace do politics. Leaders who change the game in business do politics. Scientists who win Nobel Prizes for their research do politics. Activists who lead the charge to improve community schools do politics. Even great artists who represent a new school do politics.

Sure, politics can feel like kissing up, but what feels like kissing up to one person can feel like gaining the necessary power and influence to accomplish great things to the next person. In the same sense, politics can be frustrating and infuriating. But what is frustrating and infuriating to one of us can feel like an exciting human puzzle to others.

Finally, politics may feel like changing what you stand for accordingly to the audience. Yet to a political master in business or government, it is not about changing what you stand for, it is about speaking to the issues and concerns of the audience.

A master politician is someone who successfully gains power and influence, and who accomplishes something that brings about a profound, irreversible change.

Just gaining power and influence is not enough to make you a master politician. Consider the number of presidents of the United States, company chief executives, coaches of professional or nationally ranked college sports teams, or even the chief of the local police departments who got to the top, but failed to leave a lasting legacy or irreversible change.

Gaining power and influence requires taking into account that, the closer you get to the top, the greater the competition is for power and resources. Thus, you need to not only embrace the political nature of all organizations but also as noted historian James MacGreggor Burns said about FDR in accomplishing his New Deal, “move like a creative artist amongst the tangle of conflicting forces and confusing interests.”

What does it take to be a master politician? It involves knowing who you are, what you stand for, what your goals are, and how to handle yourself in the midst of conflicting agendas and shifting power grids on the corporate (enterprise) chessboard.

The worst mistake you can make is to assume that you donâ€™t have to be a politician or that politics donâ€™t exist.

Seven Key Guiding Principles

1. Realize that style supersedes substance.

Your manner often speaks louder than your message. Many political sages have suggested that Ronald Reagan was the most prominent president of our lifetime, because of his policies and programs. However, if you’re like most Americans, you probably aren’t even sure what his policies and programs were. What people do remember is Reagan’s style. One of his greatest strengths was that he was incredibly affable and boundlessly optimistic. Reagan possessed firm convictions Americans could identify with and unerring political instincts. He took the presidency away from Carter by saying, “It is morning in America,” when Carter was sounding like a profit of doom and asking, “Are you better off today than you were four years ago?” Ask yourself: are you likeable?

2. Stand for something that has broad appeal and addresses throbbing human needs and wants.

Master politicians not only have great style, but they also stand for something. Nelson Mandela stood for the end of the dreaded Apartheid and the liberation of blacks in South Africa, enduring twenty-five years in prison. His stand spoke to millions, turning the tide of popular opinion amongst both whites and blacks until he was set free from Robben Island prison, and in the process, freeing millions of other people as well. He never took the opposition personally, even inviting his one-time jailors to his presidential inauguration. Ask yourself: are you taking a stand for something that meets the throbbing needs and wants of people?

3. Create a campaign that captures hearts and minds.

Do you want to be chief executive, or get your capital budget for your game-changing ideas, or be a difference maker for your employees, customers, and constituents? First, you must understand that you will need to consciously and intentionally conduct a campaign to reach these goals and aspirations. Campaigns involve winning the hearts and minds of people. FDR engaged people in his 1936 election campaign, “I join with you for the duration of this war to end the Depression and I promise you to put a chicken in every pot.” He was determined not just to influence public opinion, but also to dominate it, proclaiming in speech after speech the New Deal as a legitimate role of government. Ask yourself: what is in the hearts and minds of the people around you?

4. Before you map your strategy, map the political chessboard.

To gain support for your campaign and diminish opposition, think about the different players on the political chessboard and how you need to strategically influence each individual or group. Consider: 1) inheritors of the status quo, 2) opposers who reject or seek another course, 3) partners who align and support, 4) coalition builders of like-minded and opposers, 5) splitters who lead factions, 6) passives who support the status quo by doing nothing, and 7) isolates who are alienated from the process. How must you speak to each person’s listening? Ask yourself: who are the people you most need to influence and how can you speak to their listening?

5. Do whatever it takes.

The people that get to power and influence and make a difference practice management by Machiavelli. The following story makes the point. When JFK returned to Boston from is PT109 experiences in the Navy, he decided to run for Congress in the North End district, which was heavily Italian. He put together a great campaign relying on the many friends he had made in college and in the Navy. His campaign manager found out that there was someone running in the district whose name was Russo. Fearing he would win the entire Italian vote because of his name, his campaign manager found another Russo, and asked him to put his name on the ballot, thus splitting the Italian vote. The young JFK won the election by a large margin. The Machiavellian approach is often not spoken of, but don’t fool yourself, it is just as often done. Ask yourself: what can you learn from this?

6. When your support is tenuous and the opposition strong, wheel and deal to move your agenda forward one piece at a time.

Master politicians succeed, gradually, then dramatically. FDR who took a stand to end the Great Depression had great style and substance, as well as an exquisite sense of political timing. In his first hundred days in office when his support was tenuous, he engaged in transactional leadership “wheeling and dealing” with leaders in Congress to come up with some important reforms, holding back for the time being on those reforms that might represent a profound and irreversible change. When your power and influence is tenuous, be willing to ask, “If I do that for you, what will you do for me?” Ask yourself: what people or groups do you need to give something to in order to gain something from now?

“7. Build coalitions of unlikely stakeholders to increase support, diminish opposition, and drive your political and business agenda through.

FDR realized during his re-election campaign in 1936 that he would have to be more of a transformational leader and act more boldly to reach his goals and, in the process, redefine the Democratic Party. To accomplish this, he set about building coalitions in far-flung quarters that would allow him to dramatically increase support and to diminish resistance. He brought together northern Democrats and conservative southern Democrats (now Republican types), labor and management, Populists and old guard Liberals in a sweeping electoral victory. This enabled him to enact in what is known as his “second hundred days,” a torrent of legislation amounting to an Economic Bill of Rights, and whose programs–Social Security, Medicare, Unemployment Insurance–still exist today. Ask yourself: what like-minded stakeholders, as well as opposers, do you need to build a coalition with?

Good luck on your journey as you move like a creative artist amongst the tangle of conflicting forces and confusing interests and successfully accomplish something that brings about a profound, irreversible change! Just reach out if I can help you in any way.

Robert

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